Accessibility

The main museum entrance is on Rheinweg at the corner of Willy-Brandt-Allee. The entrance is flush with street level and has automatic sliding doors.

The bollards in front of the main entrance on Rheinweg can be removed at short notice to enable minivans to drive up to the entrance. Please tell us in advance if you require this.

You can get to the museum by public transport using underground (U-Bahn) lines 16, 63, 66, 67 and 68 to the station “Heussallee/Museumsmeile”. Use the station lifts to reach street level.

Coming from Bonn: From the lift cross the cobbled side street. The entrance is opposite the lift, about 100 metres away.

Coming from Bad Godesberg: From the lift continue in the direction the underground train took for about 100 metres (partly cobbled) to the next lift. The Haus der Geschichte is on the other side of the road. To get there, take the station lift down and cross under the B9 to the next lift, which takes you back to street level. From there, cross the cobbled side street. The entrance is opposite the lift, about 100 metres away.

More useful information on betting here barrierfree (German):
swb-busundbahn.de/service/barrierefreies-reisen.html

Directly in front of the main entrance there are two roadside parking spaces on Rheinweg for disabled visitors, about 30 metres away.

Disabled visitors can also park in the underground car park (entrance on Rheinweg; entrance height max. 1.90 metres). Please ring the gatekeeper’s bell at the barrier to be let in. You will be picked up in the underground car park and brought back there after your visit.

The museum exhibitions and the various public spaces are predominantly wheelchair accessible. Lifts in the lobby and stairwell access the museum café and the basement level (toilets, Roman Cellar). There are individual seats in the exhibitions.

The toilet for visitors with disabilities is located on the basement level of the museum. There are no toilets in the exhibition areas.

You can borrow wheelchairs, walking frames, walking sticks and portable stools from the Information Desk.

Guide dogs and assistance dogs are permitted inside the museum and the exhibitions.

The museum exhibitions and various public spaces are predominantly wheelchair accessible. Lifts in the lobby and stairwell access the museum café and the basement level (toilets, Roman Cellar). There are individual seats (stools) in the exhibitions.

You can borrow wheelchairs, walking frames, walking sticks and portable stools from the Information Desk.

Guide dogs are allowed in the museum and the exhibitions. The captions in the exhibition do not include Braille. There is no tactile guidance system in the exhibitions.

Guided visits round the exhibitions are conducted using an electronic guidance system. All participants use a radio-based headset that receives the broadcast of what the guide says. The volume can be set individually. The headphones are very comfortable and can be easily used together with hearing aids.

We take into account the needs of participants with disabilities on our group guided visits. Please contact us in advance so that we can discuss how best to meet your group’s requirements.